Military Personnel Flight

Virtual Townhall Zoom Information:
0900 Townhalls:
Meeting ID: 161 585 8667; Passcode: 265758
1400 Townhalls:
Meeting ID: 160 817 4606; Passcode: 966587
202.284.3123
Customer Service Hours
Open by appointment only:
Monday-Friday: 8 a.m.- 3:30 p.m.
Schedule an appointment online via the RAPIDS website:
https://idco.dmdc.osd.mil/idco/
• Enter zip code 20032, hit “search”
• Select “JBAB, Bolling AFB”
• Scroll to bottom of page, and select “Schedule an Appointment”
Services:
Initial CAC
CAC expiring within 30 days
CAC/PIV pin reset
Lost/stolen ID/CAC
Virtual Services:
Update Dependents
Initial/Renewal for Dependent ID
Retiree ID Renewal
Required documents:
-
DD Form 1172- signed by sponsor
-
2 forms of government ID (primary containing a photo) from sponsor AND cardholder
-
Passport type photo (for virtual requests)