Military Personnel Flight

Virtual Townhall Zoom Information:

0900 Townhalls:

Meeting ID: 161 585 8667; Passcode: 265758

1400 Townhalls:

Meeting ID: 160 817 4606; Passcode: 966587

202.284.3123

Customer Service Hours

Open by appointment only:

Monday-Friday: 8 a.m.- 3:30 p.m.

Schedule an appointment online via the RAPIDS website:

• Enter zip code 20032, hit “search”

• Select “JBAB, Bolling AFB”

• Scroll to bottom of page, and select “Schedule an Appointment”

Services:

Initial CAC

CAC expiring within 30 days

CAC/PIV pin reset

Lost/stolen ID/CAC

Virtual Services:

Update Dependents

Initial/Renewal for Dependent ID

Retiree ID Renewal

Required documents:

DD Form 1172- signed by sponsor
2 forms of government ID (primary containing a photo) from sponsor AND cardholder
Passport type photo (for virtual requests)

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