Military Personnel Flight

Customer Support Section

CAC, ID Cards, & DEERS

Appointments and walk-ins available

**Appointments have priority


Initial CAC

CAC expiring within 30 days

CAC/PIV pin reset

Lost/stolen ID/CAC

Virtual Services:

Update Dependents

Initial/Renewal for Dependent ID

Retiree ID Renewal

Required documents:


  • DD Form 1172- signed by sponsor

  • 2 forms of government ID (primary containing a photo) from sponsor AND cardholder

  • Passport type photo (for virtual requests)




16 Brookley Ave SW, Washington, DC 20032

Phone Number:

202 .284.3123



Monday -Friday:

8 a.m.- 3:30 p.m.


Closed on Weekends, AFDW Family Days and Holidays