Military Personnel Flight

Customer Support Section

CAC, ID Cards, & DEERS 

https://idco.dmdc.osd.mil/idco/locator

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Appointments and walk-ins available

**Appointments have priority

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Services: 

Initial CAC

CAC expiring within 30 days

CAC/PIV pin reset

Lost/stolen ID/CAC

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Virtual Services:

Update Dependents

Initial/Renewal for Dependent ID

Retiree ID Renewal

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Required documents:

• DD Form 1172- signed by sponsor

• 2 forms of government ID (primary containing a photo) from sponsor AND cardholder

• Passport type photo (for virtual requests)

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Details:

Address:

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16 Brookley Ave SW, Washington, DC 20032

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Phone Number:

202 .284.3123

Hours:

Monday -Friday:

8 a.m.- 3:30 p.m.

Closed on Weekends, AFDW Family Days and Holidays