Military Personnel Flight

Customer Support Section

CAC, ID Cards, & DEERS 

https://idco.dmdc.osd.mil/idco/locator

Appointments and walk-ins available

**Appointments have priority

Services: 

Initial CAC

CAC expiring within 30 days

CAC/PIV pin reset

Lost/stolen ID/CAC

Virtual Services:

Update Dependents

Initial/Renewal for Dependent ID

Retiree ID Renewal

Required documents:

 

  • DD Form 1172- signed by sponsor

  • 2 forms of government ID (primary containing a photo) from sponsor AND cardholder

  • Passport type photo (for virtual requests)

Details:

 

Address:

16 Brookley Ave SW, Washington, DC 20032

Phone Number:

202 .284.3123

 

Hours:

Monday -Friday:

8 a.m.- 3:30 p.m.

 

Closed on Weekends, AFDW Family Days and Holidays